FAQ

ORDERING
When purchasing FIREARMS from this website it is your sole responsibility to select the licensed FFL Dealer for us to ship to. It is your responsibility to comply with all firearms laws in your area, including checking all local laws before ordering or using and item purchased from Trtion Arms or any manufacturer whose product is sold here. When you purchase from Triton Arms website you agree to follow all manufacturer safety instructions and to only use the Firearm(s) in a safe manner in an approved area for a legal purpose. You must be of legal age to own any items you order from this website. You must provide a valid contact number with any order as we may require contacting you at that provided phone number before processing your order. If you have any questions regarding the product you are ordering it is your responsibility to call us and ask before ordering! We can be contacted at (928) 257-3832. Guaranteeing that you will receive the item you have ordered is based upon stock availability and receiving guaranteed funds; this means that occasionally we may only have one item in stock and more than one person orders it, and that we will honor the first received guaranteed funded order. If we run out of stock we will contact you directly for approval to either back ordering the item, or to cancel your order and refund you your money. Triton Arms will not hold any orders that we have not received guaranteed funds for. Online inventory changes every day and occasionally an item may appear with a typographical mistake to the item's description. Triton Arms does not guarantee that title, descriptions, quantities or pictures on the website to be error-free. Triton Arms reserves the right to refuse any order including but not limited to orders for items with errors in the description, price quantities, etc. In the event that this should occur we will not charge your card and contact you directly for further instructions. Triton Arms makes every attempt to ship your order within 24 hours of receiving it, Monday thru Friday. Express orders deliver to your door Monday thru Friday.

SHIPPING & DELIVERY
Orders will ship via users designated selection. Free shipping will be shipped via lowest cost carrier. All purchases made from Trtion Arms website are made pursuant to a shipment contract, which means that the risk of loss and title for such items pass to you upon our delivery to the carrier / shipping type you selected. If shipping cannot be provided in accordance to your requested shipping type or are not in accordance with firearms laws/shipping requirements, you will be contacted directly for further instructions. We only ship orders to physical address located within the United States. We do not ship to APO or FPO addresses. We ship from Arizona and shipments inside of Arizona will be accessed sales tax. ALL FIREARMS must be shipped to a licensed FFL Dealer with adult signature required. It is your responsibility to select, notify and provide us with your FFL dealer's shipping and transfer information. If you need assistance in finding an FFL Dealer near you please contact us at (928) 257-3832.

PRIVACY & SECURITY
Please refer to the Privacy Policy section that can be found in detail under Privacy Policy located in this Triton Arms website. Triton Arms is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with the terms outlined under the Privacy Policy that is located on this website. Triton Arms may change this policy from time to time and we suggest that you check the Privacy Policy section regularly to ensure that you are satisfied with any changes.

RETURNS & REPLACEMENTS
All firearm sales are considered a FINAL SALE. All other unused, unopened products may be returned within 30 days. A restocking fee of 15% will be assessed on all returned items. Returns must be approved in advance by requesting from and submitting to Trtion Arms a returns and repairs form. Please contact us at (928) 257-3832 to request a Return Authorization Form. If a manufacturing defect or workmanship error is present, please contact Triton Arms to discuss having the item repaired or replaced. Repair and/or replacement are subject to the manufacturer’s written warranty and their specific requirements. If you are not sure about or do not understand the warranty or approved replacement policies of any products on this website it is your responsibility to contact Triton Arms for this information before you place your order. If you obtain approval for warranty performance send your firearm with the completed Return Authorization Form along with, proof of retail purchase, freight prepaid to: Triton Arms 2947 S. Kish Avenue, Suite A, Yuma AZ 85365. You may call us at any time for assistance at (928) 257-3832.

PAYMENTS, PRICING & PROMOTIONS
You are responsible for payment for all orders placed through Triton Arms website. DO NOT place an order if you are not sure you want it. If you have any questions regarding the product you are ordering it is your responsibility to call us and ask before ordering. You can reach us at (928) 257-3832. Full payment is required on all orders prior to shipping. A 50% deposit is required for all custom orders with complete payment due prior to shipping. Orders paid with a credit or debit card will have the card charged when the order is processed, shipping charges will be added and charged when the order is shipped. If your payment does not go through, you will be contacted directly for further instruction. If we do not receive a payment / guaranteed funds within 3 business days of the order being placed the order will be considered cancelled. All checks returned due to insufficient funds will be charge a $50 processing fee and we will require that the order be paid in full by cash, wire transfer or cashier’s check. All pricing on Triton Arms website is subject to change at any time without notice. Triton Arms makes every attempt to display pricing accurately, however, we cannot confirm price of an item until your order is processed. If an item's description contains an error, such as an incorrect price, we will not process the order without first contacting you for further instructions. Re-Sale tax must be collected for all orders shipping inside the states of Arizona (8.412%). All sales tax is subject to change at any time. Re-sale tax is assessed accordingly to Arizona's states published re-sale tax rate. Any Promotions that Triton Arms provides is subject to change at any time for any reason and without notice.

UPDATING ACCOUNT INFORMATION
If you use this website, you are agreeing to be responsible for maintaining the confidentiality of your account and password as well as restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. You must be of legal age to use Triton Arms website and if you are not you may do so only under the involvement of a parent or guardian. You agree to keep your account information up to date and accurate. You agree that the account information is solely yours. Triton Arms reserves the right to refuse service, terminate accounts, remove or edit content, cancel orders at any time for any reason without notice.

Contacting Us
If there are any questions regarding this policy please contact us:

Triton Arms, LLC
2947 S. Kish Avenue, Suite A
Yuma, AZ 85365
928.257.3832
sales@triton-arms.com